Why can't I complete a step?

Campaign steps are a structured way for you to complete a campaign task. Unlike campaign tasks, campaign steps have to be completed in sequence. For example, an Instagram post task will always contain the following steps:

1. Submit content,
2. Post on Instagram, and
3. Submit post URL

This means that you cannot complete Step 2: Post on Instagram until you have completed Step 1: Submit content.

You also cannot complete a step outside of the schedule stated on the campaign brief. Protip: if the step schedule isn't open yet, set a reminder for yourself to complete the step when the time comes! If the step schedule has passed, you will not be able to finish the campaign and the status will show that you have a missed step schedule. 

This is why it's important to double check your campaigns thoroughly to see if all tasks and steps have been completed before the campaign ends. We'll help you out in any way we can by sending updates via email and push notifications, as well as providing you information about the campaign in the Partiposts tab in-app.